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Terms & Conditions

On the website, direct purchases (payment) are not possible, every order is checked because the product can be sold in the physical store at Tratinska 50, Zagreb.

Ordering process:

  1. The customer selects the products by putting them in the cart
  2. The customer enters personal data (name, surname, address, ...)
  3. The customer chooses the method of payment (bank transaction, paypal or cash on delivery)
  4. The customer chooses the method of delivery (by mail or pick-up at the store)
  5. The buyer confirms the order
  6. Freebird receives the order and checks the status
  7. Freebird sends an offer with the total price of available products
  8. The buyer confirms that he agrees with the offer
  9. Freebird sends payment instructions
  10. Freebird sends products upon receipt of payment or immediately sends by cash on delivery


  • products are shipped via HP or GLS
  • By choosing the Paypal payment method, you will receive a payment link, if you do not have a Paypal account, you can also pay with your credit or debit card.

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